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jofre · ‎11-12-2020

When I try accessing a site from packages a username and password is requested

Where I can found this information? My username and password don't work.

Thanks

kensnyder · ‎11-12-2020

Jofre,

Most non-live sites are protected with 401 auth. You will need to reach out to the administrator of the site to get credentials to access the site. They will have the credentials you need.

Regards,

Ken

--

Ken Snyder
VP, Customer Support & Cloud Operations

## If I’ve helped, accept this response as a solution so that other’s can find is more quickly in the future.
## Have thoughts on Crownpeak products? We'd love to hear them. Speak with the Crownpeak Product Team..

View solution in original post

AriWeissman · ‎11-12-2020

Hi @jofre

Thanks for your message. Would you mind providing a bit more information about your question?

Are you looking for a username and password to access the CMS or to access one of your websites?

Best
Ari

--

Ari Weissman
Sr Director of UX & Community

## If I’ve helped, accept this response as a solution so that other’s can find is more quickly in the future.
## Have thoughts on Crownpeak products? We'd love to hear them. Speak with the Crownpeak Product Team..

jofre · ‎11-12-2020

Thanks for reply @AriWeissman

I'm logged in on CMS but I cannot log in on a specific website

Thanks again

kensnyder · ‎11-12-2020

Jofre,

Most non-live sites are protected with 401 auth. You will need to reach out to the administrator of the site to get credentials to access the site. They will have the credentials you need.

Regards,

Ken

--

Ken Snyder
VP, Customer Support & Cloud Operations

## If I’ve helped, accept this response as a solution so that other’s can find is more quickly in the future.
## Have thoughts on Crownpeak products? We'd love to hear them. Speak with the Crownpeak Product Team..

jofre · ‎11-12-2020

thanks a lot @kensnyder I will ask him for it

Forum

How know username and password to preview a site