Step 2: Verify the collection is not a Real Time Indexing collection
We do not want to purge collections that are populated via Real Time Indexing (RTI). Purging a collection populated via RTI would mean that you would have to re-publish every all site assets from the CMS in order to re-populate the G2 Search collection. This is an expensive task and should be avoided. To verify that we are not purging a RTI collection:
1. Log into the CMS 2. Navigate to the publishing package used by the site (ie. Settings > Publishing > Packages) 3. If the collection identified in step 1 can be found under the "Search G2 Servers" dropdown, then the collection is most likely being populated via RTI.