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Monitoring Solutions Knowledge Base

Trackermap Protocol Changes

Trackermap historical scans results are based off the domain protocol.  An interruption of historical scan data results may occur if the protocol that was initial implemented changed on the clients site.  If a client does not have historical Trackermap results for the latest scan week, but the previous weeks display data.  We highly recommend following the steps below to verify what is the cause.

Ex:

Initial URL implementation


TrackermapProtocol1.PNG

If the clients domain protocol were to change to secure(https),  the associated Trackermap results will not generate. To resolve this issue please update the "Seed Url" and "Target Path" fields with the correct domain protocol within Scan Manager.
 
Updated URL Implementation

 

TrackermapProtocol2.PNG

 

 

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Last update:
‎05-15-2019 07:23 PM
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