thangphan
New Creator

Translation for Privacy Request Form?

Hi,

How can we translate the text in this dropdown list to different languages?

Privacy Request FormPrivacy Request Form

Thanks,

TP

0 Kudos
6 Replies
JustinDeng
Crownpeak Employee

Hi Thang,

Translation are served to a user based on their browser language(screenshot below for more context).

To configure the specific text for each language, you will need to edit the translation set that is being used by your site notice. Documentation on how that is done can be found here: https://community.crownpeak.com/t5/Universal-Consent-Platform-UCP/Managing-Text-and-Translations/ta-.... Once you are inside of the translation set you want to edit, the text can be edited under the access request form.

Where to configure the language served:   

community.png

Where to edit text for the Privacy Request Form:

community2.png

 
 

Thanks,

Justin

 

 

0 Kudos
thangphan
New Creator

Hi Justin,

Thanks for you support. We're able to translate some of text in the dropdown but not all of them. How can we translate the rest in this area?

W6CSbaLriu.png

Cheers,

TP

0 Kudos

Hi Thang,

Which site are these changes being applied to?

 

Thanks,

 

Justin

0 Kudos
thangphan
New Creator

Hi Justin,

How can I send a direct message to you? Because I don't want to expose our URL on the public forum.

Thanks,

TP

0 Kudos

Hi TP,

You can submit a support request at support@evidon.com or you can visit https://support.crownpeak.com/ and create a new ticket. We can continue discussing the issue there.

Thanks,

Justin

0 Kudos

Thanks Justin. Email has been sent.

TP

0 Kudos