Several people on our team are submitting support tickets through the portal or directly via support@crownpeak.com. It would be great for us to have a consolidated view of all issues raised by anyone at our organization, which are identified by the @malwarebytes.com email address. It would be fantastic to see all issues, who submitted, current status, last message, ability to see the whole thread of messages and other helpful information. This would enable us to support our users best and cut down on redundant issues and probably cut down on how many issues and followups are occurring today.