seth_w_jackson
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Internal Preview Failed to Start - Windows 10

One of the team members keeps getting the following exception when the internal preview is initializing. We have attempted to change the internal browser to Chrome and Firefox, but the error still persists.

Server version: 5.2.212.71463

Admin (Admin), session: 6423001409567104312, project: 33515, ip: 10.243.240.23

(de.espirit.firstspirit.client.gui.applications.jxbrowser.JxBrowser): Could not create browser!

FSVersion=5.2.212.71463#4768;JDK=1.8.0_171 64bit Oracle Corporation;OS=Windows 10 10.0 amd64;Date=06.09.2018 13:54:02

java.lang.RuntimeException: An error has occured during WebBrowser Control initialization.

at com.jniwrapper.win32.ie.eu.<init>(Unknown Source)

at com.jniwrapper.win32.ie.Browser.a(Unknown Source)

at com.jniwrapper.win32.ie.Browser.<init>(Unknown Source)

at com.jniwrapper.win32.ie.Browser.<init>(Unknown Source)

at com.teamdev.jxbrowser.ie.IEBrowser.<init>(Unknown Source)

at com.teamdev.jxbrowser.ie.IEBrowserFactory.create(Unknown Source)

at com.teamdev.jxbrowser.BrowserFactory.createBrowser(Unknown Source)

at de.espirit.firstspirit.client.gui.applications.jxbrowser.JxBrowser.getBrowser(JxBrowser.java:1268)

at de.espirit.firstspirit.client.gui.applications.jxbrowser.JxBrowser.getBrowser(JxBrowser.java:1238)

at de.espirit.firstspirit.client.gui.applications.jxbrowser.JxBrowser.getEngine(JxBrowser.java:1191)

at de.espirit.firstspirit.client.gui.applications.jxbrowser.JxBrowser.getViewport(JxBrowser.java:532)

at de.espirit.firstspirit.client.gui.applications.ScaleComboBox$1.actionPerformed(ScaleComboBox.java:52)

at javax.swing.JComboBox.fireActionEvent(Unknown Source)

at javax.swing.JComboBox.setSelectedItem(Unknown Source)

at de.espirit.firstspirit.client.gui.applications.ScaleComboBox$2.userSettingChanged(ScaleComboBox.java:67)

at de.espirit.firstspirit.client.control.UserSettingsProviderImpl.addChangeListener(UserSettingsProviderImpl.java:55)

at de.espirit.firstspirit.client.gui.applications.ScaleComboBox.<init>(ScaleComboBox.java:75)

at de.espirit.firstspirit.client.gui.applications.BrowserTabConfiguration$BrowserView.getStatusComponent(BrowserTabConfiguration.java:280)

at de.espirit.firstspirit.client.gui.tabbing.TabContentView$ComponentFactory.<init>(TabContentView.java:305)

at de.espirit.firstspirit.client.gui.tabbing.TabContentView.getFactory(TabContentView.java:122)

at de.espirit.firstspirit.client.gui.tabbing.TabContentView.getFactory(TabContentView.java:110)

at de.espirit.firstspirit.client.gui.tabbing.TabContentView.tabInserted(TabContentView.java:92)

at de.espirit.firstspirit.client.gui.tabbing.TabbedView.tabInserted(TabbedView.java:57)

at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)

at java.lang.reflect.Method.invoke(Unknown Source)

at de.espirit.common.gui.RunsInEDTProxyFactory$RunsInEDTInvocationHandler.invoke(RunsInEDTProxyFactory.java:143)

at com.sun.proxy.$Proxy8.tabInserted(Unknown Source)

at de.espirit.firstspirit.client.gui.tabbing.AbstractTabSelectionModel.addTab(AbstractTabSelectionModel.java:235)

at de.espirit.firstspirit.client.gui.tabbing.AbstractTabSelectionModel.addTab(AbstractTabSelectionModel.java:208)

at de.espirit.firstspirit.client.gui.applications.StoreElementPreviewView$TabSelectionModel.addTab(StoreElementPreviewView.java:673)

at de.espirit.firstspirit.client.gui.applications.StoreElementPreviewView$TabSelectionModel.updateFor(StoreElementPreviewView.java:774)

at de.espirit.firstspirit.client.gui.applications.StoreElementPreviewView$TabSelectionModel.access$1900(StoreElementPreviewView.java:629)

at de.espirit.firstspirit.client.gui.applications.StoreElementPreviewView.processFocusRequest(StoreElementPreviewView.java:440)

at de.espirit.firstspirit.client.gui.applications.StoreElementPreviewView.handleEditorFocus(StoreElementPreviewView.java:361)

at de.espirit.firstspirit.client.gui.applications.StoreElementPreviewView$2.onModelChange(StoreElementPreviewView.java:137)

at de.espirit.firstspirit.client.gui.applications.StoreElementPreviewView$2.onModelChange(StoreElementPreviewView.java:134)

at de.espirit.firstspirit.client.gui.FocusCoordinator$1.onModelChange(FocusCoordinator.java:158)

at de.espirit.common.base.control.ModelChangeDispatcher.onModelChange(ModelChangeDispatcher.java:45)

at sun.reflect.GeneratedMethodAccessor15.invoke(Unknown Source)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)

at java.lang.reflect.Method.invoke(Unknown Source)

at de.espirit.common.gui.RunsInEDTProxyFactory$RunsInEDTInvocationHandler.invoke(RunsInEDTProxyFactory.java:143)

at com.sun.proxy.$Proxy2.onModelChange(Unknown Source)

at de.espirit.common.base.control.AbstractActionProcessor$ActionProcessDelegate.notifyAllModelListeners(AbstractActionProcessor.java:1175)

at de.espirit.common.base.control.AbstractActionProcessor$AbstractActionProcess.notifyModelListeners(AbstractActionProcessor.java:1308)

at de.espirit.common.base.control.AbstractActionProcessor$InnerActionProcess.notifyListeners(AbstractActionProcessor.java:1587)

at de.espirit.common.base.control.AbstractActionProcessor$InnerActionProcess$2.onHandled(AbstractActionProcessor.java:1577)

at de.espirit.common.base.control.AbstractActionProcessor$ActionProcessDelegate$4.handleDone(AbstractActionProcessor.java:1090)

at de.espirit.common.base.control.AbstractActionProcessor$ActionProcessDelegate$4.onHandled(AbstractActionProcessor.java:1079)

at de.espirit.common.base.control.AbstractActionProcessor$ActionProcessDelegate$5.onSuccess(AbstractActionProcessor.java:1125)

at de.espirit.common.base.control.AbstractActionProcessor$ActionProcessDelegate$5.onSuccess(AbstractActionProcessor.java:1118)

at de.espirit.common.base.control.AbstractActionProcessor$ActionProcessDelegate.requestHandle(AbstractActionProcessor.java:1129)

at de.espirit.common.base.control.AbstractActionProcessor$ActionProcessDelegate.handle(AbstractActionProcessor.java:1100)

at de.espirit.common.base.control.AbstractActionProcessor$AbstractActionProcess.handle(AbstractActionProcessor.java:1283)

at de.espirit.common.base.control.AbstractActionProcessor$InnerActionProcess.handle(AbstractActionProcessor.java:1575)

at de.espirit.common.base.control.AbstractActionProcessor$InnerActionProcess$1.onGrant(AbstractActionProcessor.java:1558)

at de.espirit.common.base.control.AbstractActionProcessor$ActionProcessDelegate.grant(AbstractActionProcessor.java:956)

at de.espirit.common.base.control.AbstractActionProcessor$AbstractActionProcess.grant(AbstractActionProcessor.java:1278)

at de.espirit.common.base.control.AbstractActionProcessor$InnerActionProcess.grant(AbstractActionProcessor.java:1555)

at de.espirit.common.base.control.AbstractActionProcessor$InnerActionProcess.start(AbstractActionProcessor.java:1550)

at de.espirit.common.base.control.AbstractActionProcessor.doProcess(AbstractActionProcessor.java:435)

at de.espirit.common.base.control.AbstractActionProcessor.access$600(AbstractActionProcessor.java:37)

at de.espirit.common.base.control.AbstractActionProcessor$2.execute(AbstractActionProcessor.java:588)

at de.espirit.common.util.ExecutorScheduler$ExecuteCommand.run(ExecutorScheduler.java:123)

at java.util.concurrent.Executors$RunnableAdapter.call(Unknown Source)

at java.util.concurrent.FutureTask.run(Unknown Source)

at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)

at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)

at java.lang.Thread.run(Unknown Source)

Caused by: java.lang.reflect.InvocationTargetException

at com.jniwrapper.win32.MessageLoopThread$ThreadSynchronizedAction.rethrowExceptionIfSaved(MessageLoopThread.java:644)

at com.jniwrapper.win32.MessageLoopThread.doInvokeAndWait(MessageLoopThread.java:273)

at com.jniwrapper.win32.ie.IsolatedBrowserGroup.<init>(Unknown Source)

... 71 more

Caused by: java.lang.RuntimeException: Unable to start the process

at com.jniwrapper.win32.ie.IsolatedProcess.<init>(Unknown Source)

at com.jniwrapper.win32.ie.IsolatedProcess.start(Unknown Source)

at com.jniwrapper.win32.ie.cw.run(Unknown Source)

at com.jniwrapper.win32.MessageLoopThread$ThreadSynchronizedAction.run(MessageLoopThread.java:620)

at com.jniwrapper.win32.MessageLoopThread$LoopThread.run(MessageLoopThread.java:562)

Caused by: java.io.IOException: Cannot run program ""C:\Users\bassmart\AppData\Local\Temp\FirstSpirit_1536256425469\JExplorer32.2.7.4.exe"": CreateProcess error=5, Access is denied

at java.lang.ProcessBuilder.start(Unknown Source)

at java.lang.Runtime.exec(Unknown Source)

at java.lang.Runtime.exec(Unknown Source)

at java.lang.Runtime.exec(Unknown Source)

at com.jniwrapper.win32.ie.a.run(Unknown Source)

at java.lang.Thread.run(Unknown Source)

Caused by: java.io.IOException: CreateProcess error=5, Access is denied

at java.lang.ProcessImpl.create(Native Method)

at java.lang.ProcessImpl.<init>(Unknown Source)

at java.lang.ProcessImpl.start(Unknown Source)

... 6 more

Admin (Admin), session: 6423001409567104312, project: 33515, ip: 10.243.240.23

(de.espirit.common.base.control.AbstractActionProcessor): [JC_Main]exception occured processing action event: Failed to create browser

FSVersion=5.2.212.71463#4768;JDK=1.8.0_171 64bit Oracle Corporation;OS=Windows 10 10.0 amd64;Date=06.09.2018 13:54:48

de.espirit.firstspirit.client.gui.applications.jxbrowser4.BrowserCreationFailedException: Failed to create browser

at de.espirit.firstspirit.client.gui.applications.jxbrowser4.JxBrowser.getBrowser(JxBrowser.java:1094)

at de.espirit.firstspirit.client.gui.applications.jxbrowser4.JxBrowser.getBrowser(JxBrowser.java:1035)

at de.espirit.firstspirit.client.gui.applications.jxbrowser4.JxBrowser.getEngine(JxBrowser.java:1002)

at de.espirit.firstspirit.client.gui.applications.jxbrowser4.JxBrowser.getViewport(JxBrowser.java:432)

at de.espirit.firstspirit.client.gui.applications.ScaleComboBox$1.actionPerformed(ScaleComboBox.java:52)

at javax.swing.JComboBox.fireActionEvent(Unknown Source)

at javax.swing.JComboBox.setSelectedItem(Unknown Source)

at de.espirit.firstspirit.client.gui.applications.ScaleComboBox$2.userSettingChanged(ScaleComboBox.java:67)

at de.espirit.firstspirit.client.control.UserSettingsProviderImpl.addChangeListener(UserSettingsProviderImpl.java:55)

at de.espirit.firstspirit.client.gui.applications.ScaleComboBox.<init>(ScaleComboBox.java:75)

at de.espirit.firstspirit.client.gui.applications.BrowserTabConfiguration$BrowserView.getStatusComponent(BrowserTabConfiguration.java:280)

at de.espirit.firstspirit.client.gui.tabbing.TabContentView$ComponentFactory.<init>(TabContentView.java:305)

at de.espirit.firstspirit.client.gui.tabbing.TabContentView.getFactory(TabContentView.java:122)

at de.espirit.firstspirit.client.gui.tabbing.TabContentView.getFactory(TabContentView.java:110)

at de.espirit.firstspirit.client.gui.tabbing.TabContentView.tabInserted(TabContentView.java:92)

at de.espirit.firstspirit.client.gui.tabbing.TabbedView.tabInserted(TabbedView.java:57)

at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)

at java.lang.reflect.Method.invoke(Unknown Source)

at de.espirit.common.gui.RunsInEDTProxyFactory$RunsInEDTInvocationHandler.invoke(RunsInEDTProxyFactory.java:143)

at com.sun.proxy.$Proxy8.tabInserted(Unknown Source)

at de.espirit.firstspirit.client.gui.tabbing.AbstractTabSelectionModel.addTab(AbstractTabSelectionModel.java:235)

at de.espirit.firstspirit.client.gui.tabbing.AbstractTabSelectionModel.addTab(AbstractTabSelectionModel.java:208)

at de.espirit.firstspirit.client.gui.applications.StoreElementPreviewView$TabSelectionModel.addTab(StoreElementPreviewView.java:673)

at de.espirit.firstspirit.client.gui.applications.StoreElementPreviewView$TabSelectionModel.updateFor(StoreElementPreviewView.java:774)

at de.espirit.firstspirit.client.gui.applications.StoreElementPreviewView$TabSelectionModel.access$1900(StoreElementPreviewView.java:629)

at de.espirit.firstspirit.client.gui.applications.StoreElementPreviewView.processFocusRequest(StoreElementPreviewView.java:440)

at de.espirit.firstspirit.client.gui.applications.StoreElementPreviewView.handleApplicationVisibility(StoreElementPreviewView.java:330)

at de.espirit.firstspirit.client.gui.applications.StoreElementPreviewView$3.onModelChange(StoreElementPreviewView.java:143)

at de.espirit.firstspirit.client.gui.applications.StoreElementPreviewView$3.onModelChange(StoreElementPreviewView.java:140)

at de.espirit.firstspirit.client.gui.applications.ApplicationVisibilityObserver$1.onModelChange(ApplicationVisibilityObserver.java:90)

at de.espirit.common.base.control.ModelChangeDispatcher.onModelChange(ModelChangeDispatcher.java:45)

at sun.reflect.GeneratedMethodAccessor15.invoke(Unknown Source)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)

at java.lang.reflect.Method.invoke(Unknown Source)

at de.espirit.common.gui.RunsInEDTProxyFactory$RunsInEDTInvocationHandler.invoke(RunsInEDTProxyFactory.java:143)

at com.sun.proxy.$Proxy2.onModelChange(Unknown Source)

at de.espirit.common.base.control.AbstractActionProcessor$RegisterProcess.start(AbstractActionProcessor.java:1385)

at de.espirit.common.base.control.AbstractActionProcessor.doProcess(AbstractActionProcessor.java:435)

at de.espirit.common.base.control.AbstractActionProcessor.access$600(AbstractActionProcessor.java:37)

at de.espirit.common.base.control.AbstractActionProcessor$2.execute(AbstractActionProcessor.java:588)

at de.espirit.common.util.ExecutorScheduler$ExecuteCommand.run(ExecutorScheduler.java:123)

at java.util.concurrent.Executors$RunnableAdapter.call(Unknown Source)

at java.util.concurrent.FutureTask.run(Unknown Source)

at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)

at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)

at java.lang.Thread.run(Unknown Source)

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1 Reply
TanjaGroßmüller
Crownpeak employee

Hi Seth,

I was not able to find a similar report to yours (root cause seems to be:

Caused by: java.io.IOException: Cannot run program ""C:\Users\bassmart\AppData\Local\Temp\FirstSpirit_1536256425469\JExplorer32.2.7.4.exe"": CreateProcess error=5, Access is denied)

Therefore, I would like to ask you to file a bug through our FirstSpirit Technical Support.

Regards,

Tanja

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