Admin Ability to Send Email to All Users

0 Kudos

Users of the platforms change all the time and may be internal or external or our organization.  Therefore, the ability to send email messages to all or a subset of users would allow us to share important and timely news to all users with confidence and without having to maintain email distribution lists elsewhere.

1 Comment
AriWeissman
Director of UX
Director of UX

Hi @mburgess 

Great idea. We'll see how the community reacts to this idea, but in the meantime, there is a workaround.

On the user page, at the top, there is a link to export the list of users to CSV.
https://cms2.crownpeak.net/companyname/#/settings/users/groups/users

With that export, you can use the Outlook Mail Merge feature to send bulk emails.
https://support.microsoft.com/en-us/office/use-mail-merge-to-send-bulk-email-messages-0f123521-20ce-...

You're able to filter the CSV to target Active or Inactive users or target by permission group.

I can understand how it would be more convenient to have the feature built into DXM, but hopefully, this helps while the idea is being considered.