DXM System Status
Welcome to the DXM Health Status Board. Below you will find status information for each of our DXM services.

Content Management

CMS Platform
Access API

Dynamic Content

Content API
Search Service (G2)
Realtime Indexing

Personalization (WCO)

Content Delivery
Editor User Interface


Redirect Service
Fed Auth

Log4j Zero Day Vulnerability Update – 12.14.2021 5:00 pm MST Crownpeak is actively monitoring the Log4j2 Zero Day Vulnerability disclosedon December 9, 2021 (CVE-2021-44228). Log4j2 affects the Apache Log4j 2 project and any systems which have deployed the library into an application. Our operations team performed a comprehensive review of internal systems and support applications to update or patch any affected systems. Updates on the review results have been posted to this thread. We continue to actively monitor the situation. The majority of Crownpeak’s products were not affected by the Log4j2 Zero Day Vulnerability, as they are not written in Java, or do not use the Log4j library.  The small subset of Crownpeak’s product components which leverage the Log4j library were affected have been identified and patched to eliminate the risk of exploit. Specific product details are listed below.  Crownpeak will be continuing to monitor our systems as well as third party components related to this situation closely and report any additional updates.   DXM – Hybrid Headless CMS  No exposure in the Windows hosting environmentThe core Java install on standard Linux hosting environments was... View full report

September 17th @ 1:00 pm MDT; Publishing Degradation Issue started at 1:00 PM MDT - Status Update September 20th @ 4:30 PM MDT;  We had noticed a period of degradation in publishing on FridayThis was cleared Friday afternoon and systems have remained stable;  

Issue Started: August 31st @ 3:30pm MDT - Status update September 8th 7:30am MDT Search G2 - 503 errors on search queries Activity has remained stable since August 31st, the issue is now considered resolved;