pdalvi1893
New Creator

Getting Logged out of Crownpeak DQM tool.

I have come across a strange issue when I log in to the Crownpeak Digital Quality Management Tool. It happens 
that I can log in to it but I get logged out immediately.

Could you take look at the issue and update me on that please.

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1 Reply
AriWeissman
Community Manager
Community Manager

Re: Getting Logged out of Crownpeak DQM tool.

Hi @pdalvi1893 

Sorry for the slow reply. Looks like your message was missed in the holiday shuffle. For this particular issue, I think the best approach would be to create a new Support Case.

I will alert them to let them know a new ticket is coming and to see if we have any information on others having a similar issue 

In the meantime, I would try all of the usual steps to see if perhaps you can resolve the issue.

  • Try incognito
  • Try another browser
  • Try clearing cache

 

Best
Ari

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