Checkpoint failed because of CMS code

We're currently working on accessibility for a client using the DQM tool. There are 4 pages on the site that are getting flagged for failing 8.2 ID values must be unique and when looking into it, this is caused by the CMS code itself and is not something that we can fix. Is there a way to mark that so it is not continued to be marked as an issue?

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Crownpeak (Retired)

In these cases it would be best to reach out to our support team for them to assess the code.

An exemption can be done on a case by case basis.

Do note though that if it is something in the CMS it would be good to reach out to the provider to see if something can be done to correct this. DQM can be customized to hide the issue but do consider that this will be flagged as an issue in any other validation tools or accessibility checks done on the website.


Aris Ramos
Head of DQM Product Management, CSPO, CSM

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