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Personalization and Targeting Knowledge Base

WCO: Changing variant priority


When it comes to targeting variants, WCO will start at the top of your list, and stop matching variants after a match is found. In the in-context or form edit view, the only way to re-order which variant is at the top of the list is to delete and re-add variants to achieve the order you’re interested in.


There’s a much easier way to change variant priority, which can be accomplished with the following steps:

  1. In Volte, enter the WCO App section by clicking Apps, and then clicking WCO 
  2. Click View Snippets
  3. Select the snippet you’d like to reorganize by clicking it in the snippet list
  4. On the top-right portion of the screen, click Targeting
  5. Hover over the variant you’d like to move until your cursor changes into a double-sided vertical arrow
  6. Click and drag to move variants into their new positions
  7. Click Commit Changes
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