Community Manager
Community Manager

The New DQM UI Guide

👉 Check out the New DQM UI webinar for more details.

Navigating the new DQM user interface

The new DQM user interface is split between the following sections:

Group Performance

  • Intended for website administrators and website managers working across multiple websites and groups
  • Review how the different websites that DQM analyzes are performing against each other
  • Review common issues that occur between websites

Website Insights

  • Intended for website owners and content editors working on specific websites
  • Review issues found for a given website
  • Review assets available for a given website


  • Intended for website administrators
  • Manage access to DQM
  • Modify configurations set in DQM

Group performance

Use the Group Performance reports to address issues on your websites and track quality progress over time.

  • Website Leader Board
  • Category Compliance
  • Issues per Checkpoint

Website Leader Board

Access the Website Leader Board from the Group Performance drop-down. Here you can view the number of issues and scores for accessibility, SEO, and usability from one streamlined view.

Click any website link to view more details.


Category Compliance

Access the Category Compliance report from the Group Performance drop-down. Here you can easily scan the pass/fail status for each website.

Use the following filters:

  • Website Group - filter by specific website group
  • Checkpoint Category - filter by specific checkpoint category


Viewing specific website details

Selecting any website expands displays the list of specific checkpoints in the specified filters and the issue counts for each of the checkpoints. Here you can see which checkpoint(s) are causing the fail status.


Issues per Checkpoint

Access the Issues per Checkpoint report from the Group Performance drop-down. This page provides a historical view of how well websites have performed over a period of time. It also provides an indication on how an organization is performing and if specific checkpoint issues are increasing or decreasing.


Filtering the data

Use the following filters to view the issues per checkpoint across your websites:

  • Website Group - filter by specific website group
  • Change comparison - filter by checkpoint type
  • Track progress - filter by day, week, month, or year
  • Change chart - filter by progress, comparison, or status

You can also sort any column in the report to further cull the data.


Accessing checkpoint details

Select any individual checkpoint or checkpoint’s down arrow to expand more details specific to that checkpoint.

Here you can see which sites are failing this checkpoint and how many issues are impacted per page. Click any website link to view more details.

Click Export to download a spreadsheet showing all the current issues for the checkpoint and the pages they appear on.


Checkpoint change comparison

The Checkpoint change comparison filter allows you to select any date and whether each checkpoint has improved or deteriorated since then, and by how much. This view also helps to compare changes that occur during website redesigns and large updates since it’s possible to compare values from before the change occurred to the current state.

  1. To generate this view, select Comparison from the Change chart filter.
  2. From the Showing change since filter, select a data. The difference between the number of issues in the date range for each checkpoint indicates whether the number of issues for each checkpoint has increased or decreased.


Website Insights

Website Overview

The Website Overview section provides a quick glance on what is happening to a website in terms of its quality. A progress chart provides an indicator if the number of issues for a website is going up or going down relative to the number of pages. A summary is also available on the different categorizations of issues that DQM was able to find.

Website OverviewWebsite Overview

You can also switch between websites by selecting this from the Viewing Dropdown.

Website Viewing DropdownWebsite Viewing Dropdown

Website Issues

The Website Issues section displays the different checkpoints available in DQM used to analyze a website. A count displays beside each checkpoint indicating how many pages in the selected website contains issues against the checkpoint.

Website IssuesWebsite Issues

Selecting a checkpoint expands the table to provide a summary providing a brief explanation on the checkpoint. A link is also available that leads to the Checkpoint Description should more details about the checkpoint be needed.

Checkpoint DescriptionsCheckpoint Descriptions

If a checkpoint does have issues, the 5 most recently detected pages with issues will also be listed. This provides a quick way to get an understanding of issues found on the page.

Should the full list of pages with issues be needed a View all issues button is available that leads users to the Issue Details page.

Website Issues DropdownWebsite Issues Dropdown

Issue Details

The Issue details page provides the complete list of pages with issues found for a particular checkpoint. This is useful in cases where an analysis of all issues found for the checkpoint is needed. Similar to the main issues page the Checkpoint Summary and a link to the Checkpoint Description is also available on this page.

Website Issues DetailsWebsite Issues Details

Page Analyzer

Page Analyzer shows details on what DQM has found for a given page.

File Details

File details provides useful references in relation to the page being analyzed. Depending on the file type, different information will be available on this page. For example, Web Pages, additional information such as Title, Metadata Descriptions, Keywords and Headings will be available for this file type.


The Issues section shows the list of checkpoints where DQM found issues against for the specified page. Selecting a specific checkpoint will provide more details about the issue found.

Browser view provides a way to visually highlight where an issue occurs in the webpage by recreating the page and highlighting the section where the issue is found.

Source view provides a way to highlight issues found in the code of the page.

Note: There are checkpoints such as those where elements are missing where Highlighting through Browser or Source View won’t be available. This is because the checkpoint is flagging that the element is missing from the page and should be added.

Additionally, certain JavaScript or code on a website may prevent Browser view from rendering a webpage. In these instances, we recommend using source view to identify the issues on the page.


Spelling shows the list of misspelled words on the page and provides Browser and Source view to highlight where misspellings occur.


The Inventory section shows what DQM was able to find when it scanned the website. This includes web pages, images, CSS, and other files found.

Similar to the Issues section, selecting a specific file asset provides a preview of the latest assets found. A view all assets button is available to view the complete list of assets.


Checkpoint Management

The Checkpoint Management list contains all available checkpoints for your DQM environment and informs you if a checkpoint is derived from Crownpeak's best practice library or a custom checkpoint requested by your organization. Admins can now search for a particular checkpoint and use the filters to display only checkpoints by priority or quality topic.

checkpoint-management (1).JPG

Accessing Checkpoint Management

In the left-hand navigation, go to Settings > Checkpoint Management.


Customizing checkpoints

Admins can customize checkpoints in the following ways:

  • Change checkpoint visibility
  • Change checkpoint priority
  • Change checkpoint summary
  • Change checkpoint description

To learn more about how to manage checkpoints, see Managing your checkpoint library.


Spelling provides a list of all misspelled words found in the website.


The following questions and answers were given in the webinar that took place 31 August 2021.

Q. How, in the new interface can I change user settings, set up user accounts as an admin and see the first initial dashboard with the benchmarking scores I'm used to in the Classic UI?
A. In terms of “change user settings, set up user accounts as an admin” we are still developing this feature to be available in the new UI and are looking to see if we can update the user creation process as a whole.

Q. In the Classic UI, when logging in I immediately see the overview of all of my websites in one view, is this possible in the new UI?
A. I think this is still the same page being discussed above; we have not created this page yet and are planning to redesign the page.

Q. With regard to spelling and/or Brand: is there a simple way to “change all” across a site (or multiple sites) from the DQM interface? (For instance if a Product name is changing).
A. If this is referring to a custom checkpoint to look for a product name, we are planning to have this in future phases of Checkpoint Management.

Q. Is the URL you shared the official Production URL?
A. Yes, this is the official Production URL and both Classic and New UI use the same production data.

Q. Is the new UI integrated with DQM in the CMS platform in any way?
A. Our CMS integrations are designed for quick page checks similar to how page checker works. The classic and new UI presents scanned information and as such are separate from our CMS integrations.

Q. In the Classic version, we have an option to download the issue excel datasheet from the issue by issue. Is it available inside the latest version?
A. Yes we will be adding a CSV download for issues soon.

Q. What's the easiest way to download a broken link list?
A. We are currently building the CSV exports for the new UI. In the meantime, if you are looking at a visual reference for a specific website you can drill down to the issue details page, right click and click Print. We do have a printer friendly version of the page when doing so and this can be saved to PDF.

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