DXM and Web Content Management
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FAQs for DXM

Why am I receiving an error when using federated authentication

FedAuth issue with PingFederate and X-Frame-Options

Error:

When using federated authentication and you may receive the error "This content cannot be displayed in a frame" as below:


rtaImage (1).png

 

Cause:

This is an issue with X-Frame-Options being set in PingFederate which is why you get the FRAME error.
 

Workaround:

Here is an article on disabling this:
https://ping.force.com/Support/PingFederate/Administration/How-to-Disable-the-X-Frame-Options-SAMEOR...


Status:

The issue is currently with the Crownpeak engineering team to work on a permanent solution for this issue.
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