Digital Experience Management
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Crownpeak Employee BeverlyDunn
Crownpeak Employee

Why Successful Companies Want to Hear What You Do!

Whether you are a ‘newbie’ or a ‘seasoned veteran’, utilizing your Martech stack, including your Crownpeak solutions, takes effort and creativity.  We all agree that businesses today need to differentiate themselves by driving an amazing customer experience but finding the right strategies isn’t always easy.   According to Internet World Stats, there are currently 4,208,571, 287 internet users and Google averages 40,000 searches every second, which equates to 1.2 trillion searches worldwide per year.  That’s a lot of information to sift through.  So, how can you quickly get to the information you need and the ideas to act upon to convert more customers, reduce your bounce rates, engage more people with your content, and ultimately drive great CSAT?
 

Case Studies!  Crownpeak case studies feature real-world examples from some of the world’s best-known brands which you can gain insight from for your own application.  Ideas like, how a leading Insurance Provider used Crownpeak to create a flexible and highly customized web prese..., or how a leading Pharma company improved customer engagement across all of their digital touch points This is one way to learn more from some of our most successful clients.

But let’s not stop there, in order to get these real-world experiences, we need other companies using our solutions to also share.  Give that gift of knowledge and insight to your Crownpeak peers who are just starting out or looking to reinvent their web experience by sharing your stories.  Examples around successfully structuring campaigns by quickly standing up microsites and landing pages, or your use of Crownpeak Digital Quality to ensure people of all abilities can use your site and consume content, drive better SEO, or even how your company is preparing for CCPA and any tips you can share.

The power of the Community means simply that sharing your knowledge, your best practices, and ideas with others will encourage them to do the same.  Nasdaq estimates that by the year 2040, 95% of purchases will be through eCommerce making this type of knowledge loop invaluable in helping you not only keep up but pull ahead. 

Please share examples of what is working for you and share use cases and stories about how you leverage Crownpeak solutions – together we can ALL be better!

 

 

Beverly Dunn
Sr. Director - Customer Success
Beverly Dunn
Sr. Director - Customer Success

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