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Consent Solutions Knowledge Base

Why doesn't my cookie consent banner go away on scroll?

In this case, double check that Consent is Required is checked, and that a duration is set.

Consent actions only work where consent is required. Consent not required = true, so consent fires immediately aka consent *not* required. If they enable consent (un-tick 'consent not required') those actions will trigger consent and dismiss the banner (as below).

User-added image

When duration is 0, or 'consent not required' is ticked on, the consent actions don't do anything. The 0 duration/no consent required effectively disables consent so consent actions don't work.

Enabling consent and duration will now allow users to scroll or click outside of the banner as implied consent.

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